not happy I ordered 3 shadow boxes that I was going to give as Christmas presents. The quality of the frames themselves were fantastic, I was very happy with them. Unfortunately they sent the wrong foam core backing (I ordered black, but they sent white) so I had to spend another $16 on Amazon to purchase the correct colour. I tried to reach out to them via phone call numerous times, but nobody ever answered. I even left a voice mail and nobody got back to me. Overall, happy with frames, but hard to contact them if issues arise.
KL, | undamaged ;) I just wanted to let you know that I received the 2nd item today and it looks perfect and undamaged. :)
Steph, BURNABY | THANK YOU! Hello,
Thank you for offering custom-sized stretcher frames online! Your frames are bringing the terrific finishing pop of color into the guest bedroom I'm putting together; I will be stapling onto them a fun, colorful fabric print.
Thanks again for the custom size!
Kindest regards
Steve, | It looks amazing but ... Thank you so much for the print. It looks amazing. The only thing I was a little concerned over was that the box had gotten wet during shipping. It didn't affect the print at all but it made me concerned that there wasn't an extra bag or plastic wrap around the foam protector. Overall the canvass looks great. Thank you so much!!
Sarah, Houston |